Refund

Refund Policy

Use this guide from Sincerely Yours to review returns, exchanges, and refunds. This page applies specifically to sincerelygours.shop.

How Sincerely Yours handles condition of returns
For purchases made through sincerelygours.shop, Sincerely Yours applies the following guidance on condition of returns. Return the item securely with its included components and original packaging when reasonably possible. Customers may inspect an item as they would in a physical store, but they remain responsible for damage caused by handling beyond what is reasonably necessary to inspect it. No restocking fee is charged.

What Sincerely Yours customers should know about exceptions
The following exceptions guidance applies to the Sincerely Yours storefront at sincerelygours.shop. Customized products, clearance or Final Sale items, gift cards, and opened intimate or hygiene-sensitive goods are not accepted for non-quality returns. These exclusions do not limit remedies for damaged, defective, incorrect, incomplete, or otherwise non-conforming deliveries, and they do not limit any non-waivable consumer rights.

Our approach at Sincerely Yours to refund timing
This refund timing section covers orders and visits through sincerelygours.shop for Sincerely Yours. When we have received and checked the return, we will notify you whether the refund is approved. Every approved refund is processed to the original payment method within 10 business days.

support at Sincerely Yours
Sincerely Yours publishes this support guidance for customers using sincerelygours.shop. For return or exchange assistance, contact Support@Sincerelygours.shop or 7542867048.

How Sincerely Yours handles eligibility
For Sincerely Yours customers at sincerelygours.shop, this section explains eligibility. Our store maintains a 30-day no-reason return and exchange policy. You may request a return or exchange within 30 days after the item is delivered without having to provide a reason.

Sincerely Yours: order problems
For purchases made through sincerelygours.shop, Sincerely Yours applies the following guidance on order problems. When an item is delivered damaged, defective, incomplete, or different from what was ordered, contact us promptly so we can provide a free replacement, exchange, or refund as appropriate.

Details from Sincerely Yours on starting a request
This starting a request section covers orders and visits through sincerelygours.shop for Sincerely Yours. A return or exchange begins when you, contact us at Support@Sincerelygours.shop before sending the item. Once the request is approved, Sincerely Yours will provide a prepaid return shipping label or an equivalent free return arrangement. The store pays the return shipping cost for approved no-reason returns and exchanges. Items sent without prior authorization may not be accepted.

Merchant Information
Business name: Sincerely Yours
Brand name: Sincerely Yours
Email: Support@Sincerelygours.shop
Phone: 7542867048
Physical address: 529 Morgan St, Peoria, Illinois, 61603, United States